Abigail Jean Photography

tuxedo faq

Suit & Tuxedo FAQ

Many questions about our Suit & Tuxedo department can be answered below. If there is something more specific we can help you with, please feel free to reach out to us directly!

formal@madeleinesdaughter.com | (603)431-5454

 

Yes! Whether you are joining us to browse styles for your wedding/event, viewing a swatch, or picking up your merchandise for the big day, appointments are required. Without an appointment, we cannot guarantee service and we appreciate your understanding!

Suit & Tuxedo rental returns are not required to schedule a return appointment. 

Your first appointment will be your Styling Appointment. At this appointment, you and your partner are invited to work 1:1 with a personal Stylist to shop our selection of formalwear for yourself and your party. We ask that no additional guests attend this preliminary appointment.

If you're planning to purchase your look, or are considering that option, we recommend booking this 5-7 months ahead of your wedding/event.

If you're planning to rent your look, we recommend booking this 4-6 months ahead of your wedding/event.

 

Note: We understand that additional members of your wedding party, like the Father of the Bride/Groom or a guest of honor, may want to rent/purchase a unique style through our store, too. Please know we will book a separate Styling Appointment after the groom & groomsmen styles have been selected. 

Styling Appointment 
For this appointment, we recommend bringing any inspiration photos that have caught your eye, bridesmaid(s) swatches for color reference, and contact information for any friends or family members who may be renting/purchasing with you at our store.

Please Note: Clients shouldn't expect to try on Suit or Tux styles at this appointment. As each of our jackets are sampled in one size (40 Regular) we will utilize a mannequin to create and evaluate looks for your appointment. If you or your partner happen to fit in a 40 Regular, you are welcome to put the jacket(s) on, but we promise it's okay if you can't or simply don't wish to!

Measurement Appointment 
Underwear is required for this appointment, and we recommend bringing socks, an undershirt, and the shoes you plan on wearing (if not rented from us). Clients should expect to try on various sample items at this appointment to determine the best size for their look.  

Meet Your Suit Appointment 
Underwear is required for this appointment, and we recommend bringing socks, an undershirt, and the shoes you plan on wearing (if not rented from us). This appointment is your opportunity to try on your look before you take it with you to your event! 

Please Note: The Meet Your Suit Appointment is the last time opportunity for clients to have assistance from our team in regards to their look ahead of the event. Omitting this appointment, or having another member of the party pick up your look on your behalf, omits the opportunity to have our team assist you with any last-minute details related to your look. 

It's important to us that your partner looks and feels as great as you do at the altar. As a #realMDbride, you are entitled to perks on your partner’s look, whether they opt to rent or purchase. 

If renting, your partner receives a free* rental for your wedding weekend, and each additional member of your party receives 10% off! Here are the details to keep in mind:  

  • The free partner rental encompasses the value of your attire & shoes, less our Suit & Tuxedo Administrative Fee and Damage Waiver ($35 to our partners of our brides). 
  • The free partner rental should be reserved at least 4 months prior to your wedding date. Unfortunately, we can't guarantee this perk will be available as your wedding date gets closer. 

If purchasing, your partner receives 10% off their purchase price, as do the other members in your party!

The days of boxy rentals are gone! All of our rental attire is considered a "trim-fit" style. This is intentional, as it lends any rental a more made-to-measure look, with tailored seams and high-quality wool fabrics without compromising comfort. Extra fabric has been cut away from the apparel to create elegant lines designed to flatter your body.

If you are seeking a look that can be tailored to your custom measurements, consider shopping from our purchasable options. Whereas rentals cannot be permanently altered at the shoulders, waist, or leg, a purchased suit/tuxedo can be and allows the opportunity to be custom fitted to you in alterations. We have a list of experts in the area who can assist in making sure your fit is flawless!

Unfortunately, with a rental, it's just that! A high-quality borrowed item for your event. Any customizations, such as iron-on photos, sewn in details, or additional alterations are prohibited and could result in paying full-price for the item from our manufacturer.

If you opt to purchase your look, it's yours to customize as you wish!

Our rental package includes up to one of each: jacket, vest, shirt, cummerbund, pants, tie, pocket square, and a set of studs, if wearing a bowtie.

Our purchase package includes your coordinating suit or tuxedo pieces: jacket, vest, and pants. You may be able to rent the additional accessories to complete your look, so please let your Stylist know if you’re interested in that option. 

If you're unable to visit our salon for a Measurement Appointment, we recommend going to a local tailor or formalwear shop in your area. We find the care and attention to your measurements is taken when visiting smaller vs. big box stores. Our only request? Please do not measure yourself at home, or ask a family member/friend to measure you. This often results in an ill-fitting look for such a special day.

Here are the measurements we will need, in inches: Height, Weight, Coat Size/Length, Coat Insleeve, Chest, Waist, Hip, Overarm, Neck, Sleeve, Outseam, and Shoe Size/Width.

 

CLICK HERE FOR OUR MEASUREMENT GUIDE AND FORM

To coincide with our distributor's regulations, all rentals are a 5-day window. Our merchandise is designed to be rented for your wedding weekend, guaranteed for pickup by Thursday of your wedding weekend at 12:00 PM and expected back the following Monday by 4:00 PM. Extended rentals may be available for an additional cost, just ask!

If part of your rental or your entire rental is late, there will be a late fee from our distributor that will be charged to the card on file per item, per day. 

You will pick up your rented look at your Meet Your Suit Appointment. Attending this appointment is important, as it is the last time our team can answer any questions for you or make minor adjustments to your jacket sleeve/pant length. Another member of the party may pick up your items on your behalf, but in doing so you forfeit the opportunity for our team to make any changes to your look.
Please do not bring additional guests to your pickup appointment, thank you!

You do not have to personally return your rental to us, but please make sure the person you’ve entrusted to do so knows the return deadline for your party. If part of your rental or your entire rental is late, our distributor will charge a late fee to the card on file per item, per day the item is late.

Damages 
Included in each rental is a damage waiver which covers minor wear and tear. Think: a red wine stain or a popped shirt button. This damage waiver does not cover theft, loss of a portion or entirety of the rental, malicious damage, burns, split pants, water-soaked items, damage due to vehicular accidents, or fire. Ultimately, if the item is unable to be rented out again, the renter will be financially responsible for replacing the item (pricing below). 


Missing Items
 
If an item is damaged or not returned at all, there will be a replacement fee charged by our distributor to the card on file. Replacement fees can be found below: 
Jacket: $280 
Pants: $100 
Vest: $100 
Cummerbund: $50 
Shirt: $55 
Tie: $25 
Pocket Square: $15 
Shoes: $75 
Entire Rental: $700 

For rentals, a $100 non-refundable deposit is due at your Measurement Appointment. If submitting your measurements online, we will follow up with a phone call to confirm your measurements and take care of the deposit to reserve your items.

For purchases, a 60% deposit is required to order your look, with the remainder due by the time you pick up your merchandise. 

To ensure that orchestrating rentals for your party is stress-free, let them know: 

  • We will contact them! The sooner they can return our calls to confirm measurements, the more seamless everything will be. 
  • Punctuality is key! Arriving on time for Measurement and Meet Your Suit Appointments is critical to providing you with the best service and we encourage clients to read through what to bring to their appointments above so that everyone arrives prepared. 
  • We want you to have fun! However, it’s important that you know we have zero tolerance for inappropriate behavior. If clients arrive at their appointment under the influence, use inappropriate language, or are unable to adhere to our store policies regarding outside food, drink, and smoking/vaping, our team of Stylists are empowered to stop the appointment immediately and reschedule to a later date.

Just as some weddings are requested to be child-free, we ask the same for our Suit and Tuxedo Appointments. 

Our salon is beautiful, but not child proof, so our main concern is safety. Crawling on furniture, sharp pins on the carpet, pushing mirrors, falling mannequins, and damaged merchandise are all hazards we hope to avoid by asking our clients to arrange childcare for their appointments.
Our secondary concern is your experience. When attention is divided between the appointment and a child, we do find our client's feel they miss important information and ultimately distracted experience for themselves and the other clients shopping.

 

We appreciate you/your guests taking the time to look into childcare options prior to your appointment, and thank you for understanding!

A"BYOB" approach is not permitted as it creates a legal liability - thank you in advance for understanding this and honoring this policy. We try to be as careful as possible to protect our expensive (and delicate!) merchandise, so feel free to bring water, or utilize our complimentary water station during your appointment. We have a list of local bars and restaurants to celebrate afterwards!