we are here for you
We can't wait to help you have your #MadeleinesDaughterMoment! Before you visit us, it's important you know that, second only to providing you the best attire for your wedding, the health of our staff and clients is our top priority. The policies below are in place to ensure you have the best experience shopping with us, so please take a moment to read through our current store policies prior to your visit. See you soon, beautiful!
Effective June 1, 2021, each client can bring up to four guests with them to their weekday appointment (Monday-Friday), and three guests on Saturdays.
Each appointment will be socially distanced from other guests for the duration of their experience.
Bridesmaids appointments take place in a separate department of the store, and therefore we can accommodate larger groups. We kindly ask that only the bride and bridesmaids, no additional guests, attend the appointment.
Please note that our Childcare Policy is still in place (no babies, toddlers, or children under the age of 18).
Face masks are to be worn by staff, clients, and guests during their time in the store. We ask that the mask be worn from nose to chin, not around the neck or below the nose. If the mask you brought isn’t fitting you correctly we can provide you with a disposable one. If at any time during the appointment you or a guest start to feel uncomfortable, you are absolutely encouraged to step outside, get fresh air, and then return.
It’s important to us that you feel confident in the steps we are taking to ensure a healthy space for you and your guests. Upon entering the store we will have a sanitization station ready for you to use prior to your appointment. We are sanitizing the entire store, including restrooms, bridal suites, the main salon, and entrance daily, in addition to a weekly professional service. We promise we are taking this seriously!
Our New Bridal appointments do require a card on file for a $150, 48-hour cancellation policy.
All other appointments will need a valid card on file for our $75, 48-hour cancellation policy.
Ready to shop with more members of your #BrideTribe? We can’t wait to host you all at a "Four"ever Bridal Appointment (available starting 6/1/21)!
Customer feedback is very important to us, so we wanted to make sure we are able to “Say Yes” to one of our highest requests – more guests – in a safe way for everyone. During Summer 2021, we are offering our brides the opportunity to bring four guests with them to their Weekday Bridal Appointment, Monday-Friday.
Important: This perk is exclusively available mid-week, and will not be honored on Saturdays. We kindly ask that you don’t bring more than three guests on Saturdays, as only three will be permitted to enter the shop with you. This offering is subject to change at anytime due to NH state restrictions.
For curbside pick-up, please pull your car up to our front door curb when you arrive. Please then be mindful of any other customers in our lobby checking in, and if no other customers are present, feel free to come inside. If there is a balance remaining on the item, we can accept a credit card or cash payment. Please note: checks are not accepted when picking up merchandise.
Upon entering the store, we kindly ask that you wear a mask and that you take a moment to sanitize your hands (we will provide sanitizer).
While curbside pick-up appointments can be flexible with regards to your arrival time, please be aware of our current business hours:
Monday: 10 AM to 8 PM
Tuesday: 10 AM to 8 PM
Thursday:10 AM to 8 PM
Friday: 10 AM to 6 PM