we are here for you
We can't wait to help you have your #MadeleinesDaughterMoment! Before you visit us, it's important you know that, second only to providing you the best attire for your wedding, the health of our staff and clients is our top priority. The policies below are in place to ensure you have the best experience shopping with us, so please take a moment to read through our current store policies prior to your visit. See you soon, beautiful!
We are currently back to our pre-COVID guest policy!
Bridal: Our suites comfortably accommodate 3-4 guests in addition to the bride. Want to bring an extra guest? Just give us a heads up so we can try to make room for everyone! Additional guests are much easier for us to accommodate Monday through Friday. Each appointment will be socially distanced from other guests for the duration of their experience.
Have a really large group? Maybe one of our "Salon is Yours" appointments might be best! Also, if you plan to have any men at your appointment, like your dad or your man-of-honor, that's great- we'll be sure to have a separate area for them to sit outside of where you will be changing.
Bridesmaids: These appointments take place in a separate department of the store, and therefore we can accommodate larger groups. We kindly ask that only the bride and bridesmaids, no additional guests, attend the appointment.
Mother of the Wedding: Our Mother of the Wedding Suite can comfortably accommodate 3-4 guests in addition to the Mother of the Bride/Groom shopping.
Suit & Tux: For Suit & Tux Styling appointments, we ask that only the couple tying the knot attend this appointment. Follow-up Suit & Tux Measurement and Meet Your Suit appointments take place in a separate department of the store, and therefore we can accommodate larger groups. We kindly ask that no additional guests attend these appointments.
Childcare Policy: Although we are huge fans of children and babies, we do recommend trying to get a sitter since our environment isn't ideal for the little ones.
Face masks are optional for stylists, staff, and clients at Madeleine's Daughter, in accordance with the City of Portsmouth rescinding the mask mandate on 2/15/22.
Please know that if you and your group are intending to wear masks throughout your visit and would prefer your stylist wear one as well we are happy to accommodate your request. Please let us know prior to your appointment and we will prepare accordingly, thank you!
It’s important to us that you feel confident in the steps we are taking to ensure a healthy space for you and your guests. We strongly recommend using our hand sanitizer, and wearing a face mask if you are feeling under the weather. We are sanitizing the entire store, including restrooms, bridal suites, the main salon, and entrance daily, in addition to a weekly professional service.
Our New Bridal appointments do require a card on file for a $150, 48-hour cancellation policy.
All other appointments will need a valid card on file for our $75, 48-hour cancellation policy.
Have a family emergency or health issue that arises within this 48-hour window? There is no penalty for rescheduling appointments! We just ask you communicate with us at your earliest convenience and we will work to find a new day & time for your visit.
For curbside pick-up, please pull your car up to our front door curb when you arrive. Please then be mindful of any other customers in our lobby checking in, and if no other customers are present, feel free to come inside. If there is a balance remaining on the item, we can accept a credit card or cash payment. Please note: checks are not accepted when picking up merchandise.
Upon entering the store, we kindly ask that if you are feeling under the weather that you wear a mask and that you take a moment to sanitize your hands (we will provide sanitizer).
While curbside pick-up appointments can be flexible with regards to your arrival time, please be aware of our current business hours:
Monday: 11 AM - 7 PM
Thursday: 11 AM - 7 PM
Friday: 10 AM - 6 PM
Saturday: 10 AM - 6 PM
Sunday: 10 AM - 4 PM
By Appointment Only