tuxedo faq
Suit & Tuxedo FAQ
Many questions about our Suit & Tuxedo department can be answered below. If there is something more specific we can help you with, please feel free to reach out to us directly!
Yes. Whether you are coming in to Meet Your Suit or picking up your rental(s) we need to know you are coming to prepare things for you and ensure we'll be able to assist you upon arrival! Without an appointment, we cannot guarantee service and we appreciate you understanding!
Suit & Tuxedo returns are not required to schedule an appointment.
Our rentals are not tight by any means, but the days of boxy rentals are gone! All of our rental attire is considered a "trim-fit" style. This is intentional, as it lends any rental a more made-to-measure look, with tailored seams and high-quality wool fabrics without compromising comfort. Extra fabric has been cut away from the apparel to create elegant lines designed to flatter your body.
We recommend booking your preliminary Styling Appointment 4-6 months before your wedding. At this appointment, you and your partner (no additional guests, please!) work 1:1 with a stylist to browse our collection of Suit & Tuxedo styles and create a custom look for the groom, groomsmen, and any additional party members!
If additional members of your wedding party, like the Father of the Bride/Groom or a guest of honor, would like to rent a unique style through our store, we will book a separate Styling Appointment after the groom & groomsmen styles have been selected.
Please note: Clients shouldn't expect to try on Suit or Tux styles at this appointment. As each of our jackets are sampled in one size (40 Regular) we will utilize a mannequin to create and evaluate looks for your appointment. If you or your partner happen to fit in a 40 Regular, you are welcome to put the jacket(s) on, but we promise it's okay if you can't or simply don't wish to!
It's important to us that your entire wedding vision comes to life, and your partner looks and feels as great as you do at the altar. As a #realMDbride, you are entitled to a free partner rental for your wedding weekend! Here are the details to keep in mind:
- The free partner rental encompasses the fee for your attire & shoes, less our Suit & Tuxedo Administrative Fee and Damage Waiver ($35 to our partners of our brides).
- The partner rental should be reserved 4-6 months prior to your wedding date. Unfortunately, we can't guarantee this perk will be available as your wedding date gets closer.
- This free partner rental follows our standard rental window, guaranteed to be available to pick up Thursday after 2:00 PM and due back Monday by 4:00 PM.*
*Please note, if we are closed for a Monday holiday, rentals are due back between 11:00 AM - 2:00 PM Tuesday, the next day. Though our store will be closed to the public and for entry, we will have a staff member on-site to assist your return.
After the Styling Appointment, we'll let you know when your wedding party should come in for measurements! This will roughly be 6 weeks before your event date ensure the most accurate measurements due to weight loss/gain.
Appointments are required for measurements to be taken, so we invite your party to book their appointments individually or as a group! If booking as a group, we need to know ahead of time how many people will be attending the appointment so that we book the correct amount of time for you.
We even offer a group appointment upgrade, #MadHandsome Measurement, for measurement appointments.
If any member of your party is renting from a distance, they can be measured closer to home and submit their information to your stylist online, here.
There are quite a few, so please feel free to reference the Measurement Guide below. Though the guide shows the measurements needed for your rental, we ask that you are not measured at home and instead please get professionally measured for the most accurate fit!
We need: Height, Weight, Coat Size/Length, Coat Insleeve, Chest, Waist, Hip, Overarm, Neck, Sleeve, Outseam, and Shoe Size/Width.
Yes, at your Measurement Appointment or upon online measurement submission, a $100 non-refundable deposit is required.
Your Suit/Tux rentals are guaranteed to be ready for pickup the Thursday of your wedding weekend after 2pm.
Unfortunately, with a rental, it's just that! A high-quality borrowed item for your event. Any customizations, such as iron-on photos, sewn in details, or additional alterations are prohibited and could result in paying full-price for the item from our manufacturer.
Your Suit/Tuxedo rental must be returned in its entirety by 4:00 pm the Monday after your wedding weekend. There is a late fee (see FAQ "What if I Lose Part of My Rental" for breakdown) for each individual rental item. Please note that the renter does not have to be the person who drops them off, if it's easier for a friend or family member to do so on your behalf.
If we are closed for a Monday holiday, rentals are due back between 11:00 AM - 2:00 PM Tuesday, the next day. Though our store will be closed to the public and for entry, we will have a staff member on-site to assist your return.
To coincide with regulations from our distributor, all of our rentals are a 5-day window. Our merchandise is designed to be rented for your wedding weekend, guaranteed for pickup by Thursday of your wedding weekend at 2:00 PM and expected back the following Monday by 4:00 PM. If you will require an extended rental, additional fees will apply.
If part of your rental or your entire rental is late, there will be a late fee from our distributor that will be charged to the card on file per item, per day.
All Suit & Tuxedo customers are encouraged to check-in for their appointment through our Formal entrance (located right next to our Bridal entrance).
This is a fabulous question!
First Appointment: Suit & Tux Styling, 4-6 months before wedding
At this appointment, we ask just the couple tying the knot attend the appointment, and no additional guests (parents, friends, etc.). This appointment is truly designed as an experience for the couple, and we find everyone's opinions and ideas are validated with a smaller group. At this appointment, the couple will see various looks on our mannequins and create their look, selecting from jackets, pants, shirts, and accessories to bring their vision to life with a Stylist.
Second Appointment: Measurements, 6 weeks before the wedding
At this appointment, we invite those renting to come in to have professional measurements taken. These appointments can be booked individually, or as a group, but we ask no other guests, outside of the bride if they wish, attend the appointment as they are so quick!
Third & Final Appointment: Meet Your Suit, week of the wedding
At this appointment, we invite those renting to come in and try their rental on in person before heading to your wedding weekend. This is our last opportunity to ensure you have a #madhandsome fit, and are happy with your look! Similarly to the other appointment types, we ask that no additional guests, outside of the bride if they wish, join this appointment.
Our ring bearers are always welcome in the Suit & Tux department! However, similarly to our bridal department, we do not recommend bringing children to your appointment (unless, of course, in the wedding). Our main concern is the safety hazards for children in the salon, such as crawling on furniture, sharp pins on the carpet, pushing mirrors, falling mannequins, and damaged merchandise. When your attention is divided between the appointment and a child, we do find our client's feel they miss information and ultimately distracted experience.
We appreciate you/your guests taking the time to look into childcare options prior to your appointment, and thank you for understanding!
A"BYOB" approach is not permitted as it creates a legal liability - thank you in advance for understanding this and honoring this policy. We try to be as careful as possible in an effort to protect our expensive (and delicate!) merchandise, so feel free to bring water, or utilize our complimentary water station during your appointment.